Apache service fails to start after Plesk or Sitebuilder update via control panel Updater.

Article ID: 1336 
Last Review: Oct,6 2008
Author: Vitaly Malakhov
Last updated by: system APPLIES TO:
  • Sitebuilder 2.x for Linux/Unix
  • Parallels Plesk for Linux/Unix
  • Sitebuilder 3.x for Linux/Unix

Resolution

SYMPTOMS:

Check PHP version and list of enabled modules from root shell, normally these commands should show an output:

# php -v
# php -m

In case of a problem no output is generated or segmentation fault happens.

CAUSE:

PHP IonCube loader extension is included several times or not in proper order.

RESOLUTION:

Find all IonCube loader entries in PHP configuration .ini files with command:

# grep -iR ioncube /etc/php*

Make sure that:
1) only one IonCube loader is included,
2) it corresponds with your PHP version, you can comment out all IonCube entries and check PHP version with `php -v`.
3) it is included before all other Zend extensions.


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